{"id":1246,"date":"2024-09-25T19:50:11","date_gmt":"2024-09-25T19:50:11","guid":{"rendered":"https:\/\/grameenkosovo.org\/?page_id=1246"},"modified":"2024-09-27T16:42:15","modified_gmt":"2024-09-27T16:42:15","slug":"complaints-and-suggestions","status":"publish","type":"page","link":"https:\/\/grameenkosovo.org\/sq\/complaints-and-suggestions\/","title":{"rendered":"Kerkesat dhe Sygjerimet"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1246\" class=\"elementor elementor-1246\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-990a27b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"990a27b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a58992\" data-id=\"1a58992\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b57f5d elementor-widget elementor-widget-text-editor\" data-id=\"7b57f5d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>P\u00ebr t\u2019i arritur objektivat s\u00eb bashku me klient\u00ebt tan\u00eb dhe q\u00eb t\u2019iu q\u00ebndrojm\u00eb s\u00eb af\u00ebrmi klient\u00ebve tan\u00eb p\u00ebr<br \/>gjat\u00eb rrug\u00ebtimit t\u00eb p\u00ebrbashk\u00ebt, institucioni yn\u00eb e mir\u00ebpret \u00e7do ankes\u00eb apo sygjerim t\u00eb Juajin.<br \/>N\u00ebse keni ndonj\u00eb ide ose mendim se si mund t\u2019i p\u00ebrmisojm\u00eb sh\u00ebrbimet tona n\u00eb m\u00ebnyr q\u00eb ato t\u00eb jen\u00eb m\u00eb<br \/>t\u00eb p\u00ebrshtatshme p\u00ebr Ju, at\u00ebher na sygjeroni p\u00ebr nj\u00eb gj\u00eb t\u00eb till\u00eb pa hezitim.<br \/>N\u00ebse keni ndonj\u00eb ankes\u00eb rreth produkteve tona apo rreth sh\u00ebrbimeve tona Ju inkurajojm\u00eb q\u00eb menjiher\u00eb<br \/>t\u00eb na e b\u00ebni me dije. Ankes\u00ebn mund t\u2019a b\u00ebni si p\u00ebr sjellje t\u00eb pahijshme t\u00eb punonj\u00ebsve tan\u00eb, poashtu edhe<br \/>p\u00ebr \u00e7far\u00ebdo qoft\u00eb p\u00ebrvoje tjet\u00ebr negative dhe pak\u00ebnaq\u00ebsi q\u00eb mund ta keni me produktet apo sh\u00ebrbimet<br \/>tona. Ju mund t\u00eb na shkruani p\u00ebrmes post\u00ebs elektronike, t\u00eb na kontaktoni n\u00eb telefon apo t\u00eb na d\u00ebrgoni<br \/>shkres\u00eb n\u00eb adres\u00ebn ton\u00eb postare n\u00eb gjuh\u00ebn shqipe apo n\u00eb gjuh\u00ebn am\u00ebtare n\u00ebse gjuh\u00ebn shqipe nuk e keni<br \/>gjuh\u00eb am\u00ebtare. Ju gjithashtu mund t\u2019a merrni form\u00ebn e ankesave\/sygjerimeve n\u00eb nj\u00ebr\u00ebn nga deg\u00ebt tona,t\u2019a plot\u00ebsoni at\u00eb dhe t\u00eb na e d\u00ebrgoni.\n\nAnkesa apo sygjerimi Juaj duhet t\u00eb p\u00ebrmbaj:<br \/>Ankesa apo sygjerimi Juaj duhet t\u00eb p\u00ebrmbaj:<br \/>-\tEmrin dhe Mbiemrin<br \/>-\tNumrin e kredis\u00eb<br \/>-\tNumrin e telefonit<br \/>-\tAdres\u00ebn elektronike ose adres\u00ebn e banimit<br \/>-\tN\u00ebse \u00ebsht\u00eb e mundshme edhe dokumentet apo faktet tjera q\u00eb e mb\u00ebshtesin ankes\u00ebn tuaj.<br \/>Ankesat apo sygjerimet mund t\u2019i b\u00ebni n\u00eb nj\u00ebrin nga kanalet e komunikimit t\u00eb cekura m\u00eb posht\u00eb:<br \/>-\tAdresa postale: Rr. Azem Jashanica nr. 86, Arb\u00ebri, 10000 Prishtin\u00eb, Kosov\u00eb<br \/>&#8211; Phone number 049945230<br \/>&#8211; Email: kastriot.kgmamf@gmail.com<br \/>-\tDuke u paraqitur n\u00eb nj\u00ebr\u00ebn nga deg\u00ebt tona apo n\u00eb Zyr\u00ebn Qendrore<\/p><p>-\tDuke u paraqitur n\u00eb nj\u00ebr\u00ebn nga deg\u00ebt tona apo n\u00eb Zyr\u00ebn Qendrore.<br \/>Pasi t\u2019a pranojm\u00eb ankes\u00ebn ne menj\u00ebher e identifikojm\u00eb at\u00eb me nj\u00eb num\u00ebr identifikues t\u00eb cilin pastaj e<br \/>p\u00ebrdorni si num\u00ebr reference gjat\u00eb shk\u00ebmbimit t\u00eb informatave me Ju rreth procesit t\u00eb ankes\u00ebs.<br \/>P\u00ebrgjigjja n\u00eb ankes\u00ebn t\u00eb pranuar do t\u00eb kthehet mbrenda 15 dit\u00ebve kalendarike nga Departamenti yn\u00eb i Ankesave.<br \/>N\u00ebse ankesa pranohet n\u00eb ndonj\u00ebr\u00ebn dit\u00eb q\u00eb nuk \u00ebsht\u00eb dit\u00eb pune at\u00ebher dita e ardhshme e pun\u00ebs do t\u00eb konsiderohet si dita fillestare e analizimit t\u00eb ankes\u00ebs.<br \/>P\u00ebrgjigja do t\u00eb ipet n\u00eb t\u00eb nj\u00ebtin kanal t\u00eb komunikimt n\u00eb t\u00eb cilin \u00ebsht\u00eb b\u00ebr\u00eb ankesa, pos n\u00ebse zgjedhet nj\u00eb<br \/>kanal tjet\u00ebr i komunikimt nga Ju.<br \/>N\u00ebse nuk jeni t\u00eb k\u00ebnaqur me p\u00ebrgjigjen tone dhe e konsideroni q\u00eb ankesa nuk \u00ebsht\u00eb adresuar si duhet,<br \/>at\u00ebher Ju mund t\u00eb merrni hapa t\u00eb tjer\u00eb, duke e adresuar tutje ankes\u00ebn n\u00eb Bank\u00ebn Qendrore t\u00eb Kosov\u00ebs (BQK).<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a53543d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a53543d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container 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JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-1252-field_11-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-1252-field_11\">Emri-Name <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1252-field_11\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][11]\" required><\/div><div id=\"wpforms-1252-field_2-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-1252-field_2\">Mbiemri-LastName <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1252-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" required><\/div><div id=\"wpforms-1252-field_3-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"3\"><label 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for you, then do not hesitate 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